The Maths Tailor ← Back to site

Terms & Conditions

Last updated: 3 September 2026

1. About us and these terms

“The Maths Tailor” is a trading name of Tailor Academy, a company registered in France (société par actions simplifiée unipersonnelle, SASU), registered office: 200 rue de la Croix Nivert, 75015 Paris, France; French business identifier (SIREN) 991 850 397 (“we”, “us”). You can contact us at themathstailor@gmail.com.

These terms apply to your use of themathstailor.co.uk and methods.themathstailor.co.uk (the “Sites”) and to any subscription or product you buy from us. Please read them before you subscribe. Nothing in these terms affects your statutory rights as a consumer.

2. Accounts

Some features require an account. You must give accurate information, keep your login details confidential and not share your account. You are responsible for activity under your account.

3. What we provide

We provide access to an online library of mathematics methods, exercises, solutions and related resources for admissions and exam preparation (the “Platform”), and information about one-to-one tuition. Access to the Platform is sold as a subscription (monthly or annual). Some solutions and materials are produced with the assistance of artificial intelligence and checked by a human; despite this review, occasional errors may remain, and materials are provided for guidance and do not replace your own study.

4. Prices and payment

Prices are shown on the Platform before you order; any applicable taxes and the total payable are shown at checkout. Payment is taken by card through our payment provider, Stripe; we do not store your card details. Your subscription renews automatically for successive periods of the same length until you cancel; the renewal date is shown in your account. We will tell you in advance if we change the price of a renewal, so that you can cancel before it takes effect.

5. Your right to cancel (14 days)

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you normally have 14 days from the day after your contract is made to cancel and receive a refund.

Important — immediate access to digital content. Because the Platform is digital content supplied online, when you subscribe and ask for immediate access you will be asked to confirm that: (a) you want us to start providing access straight away, during the 14-day period; and (b) you understand that you will lose your right to cancel once access begins. If you give that consent, you will not be able to cancel under the 14-day right once we have started providing access. We confirm this by email. If you do not give that consent, access starts after the 14-day period.

To cancel within the 14-day right (where it still applies), tell us clearly by email at themathstailor@gmail.com before the period ends. You may use the following wording: “I hereby give notice that I cancel my contract for the following: [subscription], ordered on [date], name, address.” Where a valid cancellation applies, we refund you within 14 days using the same payment method.

6. Managing and cancelling your subscription

You can cancel your subscription at any time, without charge, from your account (subscription management), using a simple online process. Cancellation takes effect at the end of the current paid period: you keep access until then, after which it stops and is not renewed. The price of the current period is not refunded on a pro-rata basis unless the law requires otherwise.

7. Your legal rights

Under the Consumer Rights Act 2015, digital content we supply must be of satisfactory quality, fit for any purpose made known to us, and as described; and any services must be performed with reasonable care and skill. These rights cannot be excluded. If digital content is faulty you may be entitled to a repair, replacement, price reduction or refund. For more information about your rights, contact your local Citizens Advice.

8. Our responsibility for loss or damage

We do not exclude or limit our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, for fraud, and for breach of your statutory rights.

Subject to the above, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill, but we are not responsible for loss or damage that is not foreseeable. The materials support your preparation but we do not guarantee any particular exam or admissions result. As the Platform is supplied to consumers for private use, we are not liable for business losses.

9. Acceptable use and intellectual property

All content on the Sites and the Platform (courses, exercises, methods, solutions, text, graphics and structure) is our property or licensed to us and is protected by intellectual property law. We grant you a personal, non-transferable licence to use it for your own study. You must not:

We may suspend or close an account that breaches these rules. We will notify you by email; you can contest a suspension by replying, and we will respond within a reasonable time.

10. Complaints and dispute resolution

If something goes wrong, please email us first at themathstailor@gmail.com; we aim to acknowledge complaints promptly and to resolve them fairly. If we cannot resolve a complaint, we will write to you to say so and to let you know whether there is an alternative dispute resolution (ADR) body we are willing to use.

11. Governing law

These terms are governed by English law and disputes may be brought in the courts of England and Wales. If you live in another part of the UK, you keep the benefit of any mandatory consumer protections that apply where you live, and you may bring proceedings in your local courts.

12. Changes to these terms

We may update these terms; the version in force when you place an order applies to that order. The current version is always published here.

← Back to The Maths Tailor  ·  Privacy & Cookie Policy